Built for the modern marketer, Braze offers a comprehensive, data-driven, and scalable platform that sets a new standard beyond traditional customer engagement tools.
Braze is for marketers who want better solutions. Stitch is for marketers who use Braze.
Choosing a customer engagement platform is a pivotal step in modern marketing. Whether you’re evaluating CEPs for the first time or reevaluating your current technology stack, understanding the options and how they fit your goals - is essential.
At Stitch, we’ve helped B2C brands navigate this landscape daily, guiding them to the solution that unlocks their marketing potential. Below, we break down how Braze compares with other major players and why it often emerges as the preferred choice for marketers seeking scalable, personalized, cross-channel engagement.
The CEP market is crowded with options, each designed to tackle customer engagement from different angles. Here’s a quick look at alternatives you might be considering:
While each has strengths, Braze’s mobile-first design, robust targeting, and comprehensive orchestration capabilities set it apart, helping teams deliver personalized experiences across push, email, SMS, in-app messaging, and more, all in a unified platform.
The question of building versus buying your customer engagement platform is top of mind for many brands today. While building can offer control and tailored features, it also demands significant engineering resources, ongoing maintenance, and slower time-to-market. Buying a mature, scalable solution like Braze often accelerates results, reduces total cost of ownership, and frees up your team to focus on growth and innovation.
At Stitch, we guide brands through this decision with data-driven insights including our interactive TCO calculator to help you evaluate what’s right for your business strategy and scale. Read more about the build vs buy debate.
Klaviyo is exceptionally powerful for segmented email workflows, especially in e-commerce. Braze builds on that foundation, extending personalized messaging across channels, enabling marketers with mature programs to orchestrate customer journeys in real-time.
With Stitch guiding dozens of brands through migrations from platforms like Klaviyo to Braze, we’ve seen brands unlock growth by expanding their engagement strategies beyond email to include mobile and web.
Salesforce Marketing Cloud has a reputation for feature depth but can present challenges in usability and speed. Braze balances enterprise-grade capabilities with marketer-friendly tools, enabling teams to deploy sophisticated campaigns faster - one client reduced deployment time by 60% after migrating.
If you’re considering migrating from Salesforce Marketing Cloud to Braze, Stitch has the expertise to accelerate your transition while unlocking operational efficiencies.
Iterable provides extensive multi-channel workflows but typically requires manual coordination and lacks the seamless real-time synchronization Braze provides. Braze’s architecture is designed for true cross-channel engagement powered by immediate behavioral data.
Our clients leverage Braze with Stitch’s expert support to transform fragmented workflows into unified, personalized customer journeys.
While Customer.io suits startups or simpler programs, Braze offers scale, security, and analytics for enterprise-level marketing organizations demanding advanced segmentation and holistic view management.
Selecting the right CEP is only half the equation. Unlocking its full potential requires strategy, technical know-how, and ongoing optimization, which is why Stitch focuses exclusively on Braze. Our deep expertise translates platform capabilities into tangible marketing impact.
Our results speak volumes:
Choosing a customer engagement platform is a big decision—one that shapes how you engage, retain, and grow your customers. Whether you’re just starting or looking to scale, understanding Braze’s strengths alongside other leaders gives you the clarity to decide.
Ready to learn more about Braze and how Stitch helps you harness its full power? Connect with us for a Braze demo prep, a MarTech consultation, or explore our Braze consulting services and migration expertise .
