Transform Your Retention Marketing with Stitch, Award-Winning Braze Partner

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Retention marketing should be your strongest growth lever - not a guessing game.

If you’re a marketing leader juggling fragmented data, stretched teams, and pressure to prove ROI, you know the frustration: retention campaigns that take too long, miss the mark, or just don’t move the needle.

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We get it. We’ve seen it firsthand.

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At Stitch, we partner with Braze, helping brands like yours unlock retention marketing that drives real results - fast. As a Braze Orbit-level Alloys Solutions Partner, we bring unmatched expertise and a proven playbook. One QSR client generated nearly $12 million in attributable revenue in just a month, almost double their next-highest campaign. Another saw a 40% increase in push conversions through gamification, while others boast conversion rates over 70%, well above similar industry challenges.

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Why Stitch Is Your Retention Marketing Advantage

• Deep Braze mastery: We hold over 600 Braze credentials, averaging 5 per consultant. That’s serious platform power behind your campaigns.
• Verified market leader: Recognized as a G2 Category Leader for Braze Consulting Services with an unshakable 4.9/5 star rating.
• All in on Braze: Unlike generalist agencies, we dedicate our efforts exclusively to Braze—fast-tracking your results.

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The Reality of Retention Marketing Today

Retention marketing is complex. From fragmented customer data to unpredictable engagement windows, you’re tasked with keeping customers loyal while competing with acquisition priorities. Sound familiar?

Here’s what most teams wrestle with daily:

• Data scattered across tools, slowing personalization
• Messaging that doesn’t connect or arrives at the wrong time
• Difficulty measuring retention’s real impact on revenue
• Limited time to test and tweak campaigns that work

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You don’t have to settle for this.

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How Stitch Fortifies Your Retention Strategy

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Strategic Customer Segmentation

We help you build behavioral and predictive segments optimized for retention campaigns that resonate and convert. Our clients have achieved conversion lifts surpassing 70%, outperforming comparable challenges by 40%.

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Precision Campaign Orchestration

Using Braze Canvas Flow, we implement multi-channel retention marketing journeys that seamlessly move customers through the lifecycle, maximizing lifetime value. Gamification strategies alone boosted push campaign conversions by 40%.

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Real-Time Campaign Optimization

No more “launch and forget.” We automate daily campaign insights right to your Slack DMs, empowering you to course-correct before it’s too late.

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Revenue-Focused Measurement

Retention without revenue proof isn’t retention. Our strategies delivered nearly $12 million in attributable revenue in just a month for major QSR brands. Every dollar spent is measurable and accountable.

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Core Components for Retention Success With Braze and Stitch

• Lifecycle Mapping: Identify critical retention moments - from onboarding to win-back campaigns. Our clients have seen first conversions within minutes of campaign launch, helping to capture value early and often.
• Omnichannel Coordination: Deliver seamless, coordinated messaging across push, email, SMS, and in-app channels, without overwhelming your customers or risking message fatigue - thanks to precise frequency capping and optimized messaging cadence.
• Predictive Churn Prevention: Leverage Braze’s machine learning and behavioral signals to proactively flag at-risk customers, allowing you to engage them before they churn with timely, relevant outreach.
• Compliance & Data Governance: We ensure your Braze data integrations comply with privacy and regulatory standards, so your personalized retention campaigns meet both legal and ethical responsibilities.
• AI & Automation: Accelerate campaign velocity and improve accuracy using Stitch’s proprietary tools like Multi-Thread for AI-driven orchestration and QA automation that catches errors before launch. Our Marketing Agent, Stitch’s AI assistant, further enhances this by analyzing campaign performance, uncovering high-value audience segments, speeding up QA, and automating complex tasks across your marketing stack to help you move faster and smarter.
• Advanced Experimentation with OfferFit: Acquired by Braze, OfferFit is an AI-driven personalization and experimentation platform that optimizes offers, messaging, and send times in real time. It moves beyond static A/B tests by enabling dynamic, data-driven campaigns that keep your customers engaged without extra manual effort.
• Loyalty Program Innovation: Retention isn’t just messaging, it’s also about rewarding customers effectively. Stitch designs loyalty rewards and campaigns that truly resonate with your audience. Our gamification solutions have driven a 40% increase in push conversions for QSR clients.

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We also partner closely with Talon.One, a composable, data-driven loyalty platform that integrates seamlessly with Braze to deliver real-time, personalized incentives and dynamic promotions. Talon.One empowers you to build creative, scalable loyalty programs fueled by data from Braze and beyond - all without adding complexity to your stack. Together, we help you connect loyalty and engagement, creating cross-channel campaigns that inspire repeat business and deepen customer connections.

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Why Retention Marketing’s Time Is Now

Customer acquisition costs continue to rise, making retention efforts increasingly valuable as a more cost-effective approach to sustaining growth. Smart brands aren’t just messaging more - they’re messaging smarter, creating personalized, timely experiences that increase lifetime value.

To do this well, you need a partner who knows Braze inside and out, can navigate your messy data reality, and turbocharge your campaign velocity.

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Your Partner in Retention Marketing Mastery

When you work with Stitch, you get:

• A team with over 600 Braze credentials
• The exclusivity of a Orbit-level Braze Alloys Solutions Partner
• Award-winning campaigns
• Proven strategies backed by $12M+ revenue impact and conversion rates over 70%
• A team that lives and breathes marketing success with Braze
• Expert guidance in campaign orchestration, loyalty integration, and churn elimination

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Let’s talk about your retention strategy.

Stop settling for slow campaigns that don’t deliver. Partner with the experts who can help you drive better customer experiences and measurable revenue fast.

Contact our certified Braze consultants today and see how Stitch can unlock your retention marketing potential.

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Stitch’s deep expertise covers the full spectrum of retention—from powerful Braze personalization to loyalty program innovation with Talon.One. Together, we help you build composable marketing engines that drive revenue and deepen customer loyalty at scale.

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